A traffic manager’s unasked question

Oliver Burkeman rates Peter Drucker as a supreme management thinker. If you’re a boss, says Drucker in The Effective Executive, “develop the habit of asking your underlings the one question that will trigger more improvements than any other: ‘What do I do that wastes your time?’” Clearly it’s a question traffic managers have never asked.

About Martin Cassini

Campaign founder and video producer, pursuing traffic system reform to make roads safe, civilised and efficient
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