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Tag Archives: Oliver Burkeman
Social protocol trumps regulation
In his column in today’s Guardian, Oliver Burkeman discusses “norm violations”, e.g. queue jumping. It helps explain why on the roads, equality and self-control are safer and more efficient than priority and signal control. As I often say, you’d cause a … Continue reading
A traffic manager’s unasked question
Oliver Burkeman rates Peter Drucker as a supreme management thinker. If you’re a boss, says Drucker in The Effective Executive, “develop the habit of asking your underlings the one question that will trigger more improvements than any other: ‘What do … Continue reading
